You are not alone. Every change management project begins with optimism; but statistically speaking around 80% fail to reach expected goals.

    Use ChangeAbility to improve the probability of a successful outcome as well as saving time, costs and unnecessary effort by pinpointing your current position and identifying the obstacles and priorities ahead. 


    How? ChangeAbility service packs are immediately available and include: 

    • On-line Survey for your Staff & Stakeholders
    • Diagnostic Report with full graphs and charts,
    • Priority Guidance Notes, and
    • ChangeAbility Benchmark scores + Matrix analysis

    The survey quickly gathers data about the strength and weaknesses of your organisation's change capabilities. Then our 'Big Data' diagnostics draws on thousands of change projects to benchmark the position of your organisation in the five critical factors that separate successful change from failure. 


    The ChangeAbility report and benchmarks provide a graphical diagnosis that tell you immediately if:

    1. Targets are clear and understood
    2. Leadership is visible and committed
    3. A structure for change is evident
    4. Insights and learnings are captured


    5. whether the underlying Culture is change positive or averse


    Developed from 'best practice' data, you will also receive a set of guidebooks and a special matrix analysis so you can quickly improve your organisation's capabilities in the factors that need addressing.

    From only £399, ChangeAbility enables you to:

    • Engage Your Staff and Stakeholders
    • Identify areas needing attention
    • Target change support precisely
    All without delays, dependencies and external support


    Why not try ChangeAbility Snapshot for Free right away? And then use it with colleagues to compare your individual scores. 


    analysis of thousands of change programs identifies successful companies' secrets

    ChangeAbility five factors determine success

    It's the right combination

    Individual aspects of change management have been discussed since the 1960s. Each advocate has promoted the virtues of one or two factors, but ignored others.
    What ChangeAbility research discovered is that successful organisations use a balanced combination of all five factors. And they do so in order to continuously transform themselves in the face of recession, competition and opportunity. 
    ChangeAbility benchmark scores

    Charts, Graphs & Benchmarks

    Each report also includes detailed charts and graphs showing the precise scores of your organisation in every dimension and how your current performance benchmarks with others of similar size, industry or geography. 

    Unique analysis highlights the path to sustained success

    ChangeAbility the matrix for change

    Being 'Change Able' means a strategic advantage

    Extensive research shows that adaptable or 'Change Able' organisations and businesses outperform those that are not. What's more they can innovate and take advantage of opportunities faster than their competitors. 
    ChangeAbility- where on the matrix?

    Make Measurable Improvements

    Do you know if your organisation is Change Ineffective and just 'Running On the Spot'? Is it making real progress to being 'Change Able' by coupling strategic targets with change capabilities? Or like the 'Change Dependent' does successful change always rely on outside resources? 
    As a unique bonus, every time you use a ChangeAbility package it includes overall positioning on The ChangeAbility Matrix.
    Package options also include identification of differences between departments and groups, which saves time and money with precision targeting of change support. 

    Now the wealth of ChangeAbility’s factual research, key learnings, diagnostic tools, & practical guidebooks can help you to ensure that your next, and every, change project is an unequivocal success.
    Tell us your biggest Change Challenge and get a Free guide




    You now have control: ChangeAbility brings you a wealth of practical data, knowledge & experience distilled from thousands of change projects into a complete pack of easy-to use tools and techniques to save money, time and reduce risk.

    Each pack is available immediately and includes:

    • Use of a ChangeAbility survey for up to 1000 participants
    • Full diagnostic report, with scores and benchmarks for each of the 5 Factors
    • Unique ChangeAbility Matrix with positional analysis
    • Full set of Rough Guides to improve change capabilities
    • Access to ongoing advice and guidance
    Plus optional presentation, workshop and training sessions for you and your team.

    And, a boost to everyone's change confidence and reduced project delivery risks

    ChangeAbility the five factors of change success

    Read 'The Story'

    All of the original research, and the 'Five Factors' that determine change project success or failure, have been examined and ratified with leading independent experts and adopted by some of the world's leading corporations

  • ChangeAbility


  • The ChangeAbility services includes all of the tools to steer your organisation in the right direction, including:

    • Survey to quickly gather data from any location and any device. 
    • Diagnostics that pinpoint the precise position of your change project against 5 key factors.
    • Report with Analytics & Benchmarks to measure the strengths and weaknesses across the organisational terrain and the distance to the 5 Factors that determine success;
    • plus a unique ChangeAbily Matrix analysis and the
    • Rough Guide’ road maps to enable you to navigate to high rankings in each of the 5 Factors. 


    In addition you can access Insider Tips, Training and Workshop materials as well as direct help from globally experienced ChangeAbility Experts and Program Leaders and participate in User Forums



  • ChangeAbility measuring change

    Begin with the Survey

    Your ChangeAbility pack starts with the data gathering tools, a set of 3 easy-to-use online questionnaires that are quickly completed from any internet device or smartphone. 

    • ChangeAbility Snapshot- fast attitude check
    • ChangeAbility Cultural Strength- aptitude
    • ChangeAbility Full- in-depth assessment
    ChangeAbility diagnosing change capability

    Next your ChangeAbility Diagnostic Report

    Next you receive ChangeAbility report with full graphics, charts, analysis and measures for the Five Factors.

    Comparing the diagnostic reports from two or more groups creates new insights on change project champions or where resistance is likely to be strongest.

    ChangeAbility Rough guides to improvement

    The Rough Guides

    Each of the ChangeAbility Rough Guides have been specifically written to address one of the Five Factors needed ensure a successful change project and a Change Able organisation.

    changeability ongoing support

    And, Ongoing Support

    ChangeAbility includes advice and guidance from our knowledge bank.And, if you do need a highly experienced ChangeAbility Consultant for training or to secure the support of your Executive team & enthuse your Stakeholders, then please ask for details


    Now the wealth of ChangeAbility’s factual research, key learnings, diagnostic tools, & practical guidebooks can help you to ensure that your next, and every, change project is an unequivocal success.
    Tell us your biggest Change Challenge and get a Free guide




    changeability first global change management study

    In the same era that ChangeAbility started a small website called Echo Bay, later e-bay, made its first ever sale and a trial version of Google was launched. The late 1990s were just as much an era for exploration as the 1890s, 1790s and back beyond.  However, instead of wagon trains and sailing ships, the ChangeAbility explorers sent out digital searches across the newly founded World Wide Web in search of answers to some vital questions.  


    The ChangeAbility research program was initiated at a time when the need for organisational change was rapidly gaining momentum, because of technology, globalisation and the rise of new economies. Within four days of its launch completed responses were pouring in from some of the world's leading organisations including NASA, FORD, DELTA, LEGO, PHILIPS, UNILEVER, LLOYDS, IBM and hundreds of others, large and small from all over the world.

    Over time this pattern distilled itself into the 'Five Factors' which clearly differentiated the successful 'Change Able' organisations from the failing 'Change Inept'.

    Based on this body of data, there are now three ChangeAbility questionnaires to provide you with insights into any organisation's Aptitude, Attitude and Ability to change. 

    • ChangeAbility Snapshot- for a fast high-level view
    • ChangeAbility Cultural Strength- the underlying attitude
    • ChangeAbility Full- detailed analysis & measured understanding

    Now the wealth of ChangeAbility’s factual research, key learnings, diagnostic tools, & practical guidebooks can help you to ensure that your next, and every, change project is an unequivocal success.
    Tell us your biggest Change Challenge and get a Free guide

  • Changeability Ltd Policies

    Changeability Limited: Modern slavery statement

    This statement is made pursuant to s.54 of the Modern Slavery Act 2015 and sets out the steps that Changeability Limited has taken and is continuing to take to ensure that modern slavery or human trafficking is not taking place within our business or supply chain.

    Modern slavery encompasses slavery, servitude, human trafficking and forced labour. We have a zero tolerance approach to any form of modern slavery. We are committed to acting ethically and with integrity and transparency in all business dealings and to putting effective systems and controls in place to safeguard against any form of modern slavery taking place within the business or our supply chain.

    Our policies

    We operate a number of internal policies to ensure that we are conducting business in an ethical and transparent manner. These include:

    1. Anti-slavery policy.  This policy sets out our organisation’s stance on modern slavery.
    2. Recruitment policy. We operate a robust recruitment policy, including conducting eligibility to work in the UK checks for all employees to safeguard against human trafficking or individuals being forced to work against their will.
    3. Whistleblowing policy. We operate a whistleblowing policy so that all employees know that they can raise concerns about how colleagues are being treated, or practices within our business or supply chain, without fear of reprisals.

    Our Suppliers and Associates

    Changeability Limited operates a supplier policy and maintains a preferred supplier list. We conduct due diligence on all suppliers before allowing them to become a preferred supplier. This due diligence includes an online search to ensure that particular organisation has never been convicted of offenses relating to modern slavery Our anti-slavery policy forms part of our contract with all suppliers and they are required to confirm that no part of their business operations contradicts this policy.

    We require that our Suppliers and Associates confirm to us that:

    1. They have taken steps to eradicate modern slavery within their business
    2. They hold their own suppliers to account over modern slavery
    3. They pay their employees at least the national minimum wage / national living wage (as appropriate)
    4. We may terminate the contract at any time should any instances of modern slavery come to light]

    Our performance indicators

    We will know the effectiveness of the steps that we are taking to ensure that slavery and/or human trafficking is not taking place within our business or supply chain if: No reports are received from employees, the public, or law enforcement agencies to indicate that modern slavery practices have been identified.

    Approval for this statement

    This statement was approved by the Board of Directors on 5th June 201

    Name Steve Grudgings


    Health & Safety at Own and Client Premises



    Health and Safety at Work etc Act 1974


    This is the Health and Safety Policy of:


    Company Name:

    Changeability Limited t/a Teleios-Changeablity


    1 Baywell House,

    Tucker Close


    BA11 5LS


    Company’s main activities: Consultancy and Training


    Our Health and Safety policy is to:

    Prevent, as far as is reasonable practicable, accidents and work related ill-health, by:

    • maintaining a safe and healthy working environment
    • providing adequate control of health and safety risks arising from our work activities
    • communicating effectively on health and safety with clients and any sub-contractors
    • providing adequate information, instruction, training and supervision for employees
    • ensuring all employees are competent to do their tasks
    • allocating clear responsibilities for health and safety (see attached)
    • having clear and effective health and safety arrangements (see attached)
    • consulting with our employees on matters affecting their health and safety


    Signature and date:


    Company Operations Director: Steve Grudgings Date 05 June 2016


    Review date for this policy:

    05 June 2018


    Health and Safety responsibilities

    1. Overall responsibility for health and safety is that of:

    The Operations Director


    1. Day-to-day responsibility for ensuring our health and safety policy is put into practise is delegated to:

    Project Director


    3. All our employees are required to :

    • Co-operate with supervisors and managers on health and safety matters;
    • Take reasonable care of their own health and safety;
    • Report health and safety concerns to an appropriate person (as shown in ox 4);
    • Not interfere with anything provided to safeguard their health and safety.



    1. Employees should report any health and safety concerns, or make health and safety suggestions, to:

    Line Manager/Operations Manager

    1. Our ‘Health and Safety Law poster’ is displayed at:

    1st Floor, 1 Baywell House, Tucker Close, Frome BA11 5LS


    First aid

    1. First aid box(es) on our premises is/are kept at:

    2nd Floor

    1. The first aider(s)/first aid appointed person(s) is/are:

    Josh Bradley


    Emergency measures


    1. Escape routes and fire extinguishers are checked by:

    Jon Whitcombe

    1. Fire alarms will be tested every:


    1. Emergency evacuation will be tested every:

    6 months


    Reporting and investigating any health and safety incidents

    1. All accidents and cases of work-related ill health must be recorded in the company ‘accident book’

    (BI 510). The book is kept by/at:

    Amy Talbot

    1. The person responsible for reporting accidents, diseases and dangerous occurrences to the enforcing authority is:

    Operations Director



    1. Risk assessments are undertaken by:

    Project Director/Operations Director

    1. The findings of risk assessments are reported to:

    Client Sponsor

    1. Action required to remove/control significant risks is approved by:

    Client’s H&S Representative

    1. The person who liaises with clients and sub-contractors on health and safety risks is:

    Project Director

    1. The person who ensures that risk assessments under the Control of Substances Hazardous to Health Regulations (COSHH) are carried out is:

    Project Director

    1. The person who ensures that risk assessments are reviewed as necessary is:

    Project Director

    Risk assessments should be reviewed at suitable intervals, or if the work activity changes

    1. The person who checks that action has been taken to remove/reduce risks is:

    Senior Associate

    1. The person who ensures that new equipment meets health and safety standards is:

    Operation Director

    1. The person responsible for ensuring that work equipment is properly maintained is:

    Project Director

    Advice, training, supervision and consultation

    1. Consultation with employees on health and safety issues is the responsibility of:

    Operations Director

    1. Health and safety advice for our employees is available from:

    Operations Director

    1. The person who ensures that our employees, working at locations under the control of other employers, are given the required health and safety information is:

    Project Director

    1. Supervision of young workers/trainees will be arranged/.undertaken/monitored by:

    Project Director

    1. Induction health and safety training for all our employees will be provided by:

    Operations Director

    1. Job-specific health and safety training will be provided by:

    Project Director

    1. Training needs will be identified, and arranged and monitored by:

    Operations Director